📜 Store Policies on OutboardBits (Copy & Use)
Set these once and you’ll avoid most problems.
Go to:
Dashboard → Settings → Store → Policies in WCFM Marketplace
🚚 Shipping Policy (Copy Example)
Orders are usually dispatched within 1–2 working days after payment is received.
We ship across the UK using Royal Mail or courier services depending on the item size. Tracking will be provided where available.
Delivery times are typically 2–5 working days but may vary depending on location and courier delays.
Please make sure your delivery address is correct before ordering. We are not responsible for delays caused by incorrect details.
Larger or heavier items may take longer and may be sent via courier.
🔄 Refund Policy (Copy Example)
Refunds are accepted if the item is faulty, damaged, or not as described.
You must contact us within 7 days of receiving your item to request a refund.
Items must be returned in the same condition as received. Refunds will be processed once the item has been returned and checked.
We do not offer refunds for items that have been fitted, used incorrectly, or damaged after delivery.
If you are unsure about compatibility, please contact us before purchasing.
📦 Return Policy (Copy Example)
Returns are accepted within 14 days of delivery.
Buyers are responsible for return postage costs unless the item is faulty or incorrect.
Please contact us before returning any item so we can provide return instructions.
Items must be securely packaged to avoid damage during return. We recommend using a tracked service.
Refunds will only be issued after the returned item has been received and inspected.
⚙️ Alternative (Stricter Policy Example)
For vendors who want tighter control:
All items are sold as described. Please read listings carefully before purchase.
Returns are only accepted for items that are faulty or not as described.
We do not accept returns for incorrect purchases or compatibility issues.
Buyers must contact us within 48 hours of delivery to report any issues.
Returned items must be unused and in original condition.
⚠️ Important Notes for Vendors
- Don’t copy blindly—make sure it matches how you actually operate
- If you say “2-day dispatch”, stick to it
- If you say “14-day returns”, honour it
👉 Your policies will be used in disputes
✅ Quick Setup Checklist
✔ Shipping policy added
✔ Refund policy added
✔ Return policy added
✔ Matches your real process
✔ Saved in store settings
🛠️ Need Help?
Not sure which policy suits you?
support@outboardbits.co.uk
